The Lovetech department arguably houses some of the most diverse roles within the company. The diversity within the roles stems from the sheer range of services and after sales options we offer to our customers. A typical day could involve aiding customer with returns or exchanges, helping set up a customer’s device, repairing a damaged or faulty device, educating a customer about technology and helping them get the most from their devise. Every day is a school day and that’s what makes Lovetech an exciting and interesting department to be involved with.

There are countless opportunities to learn and develop both personally and professionally. Some of the best ideas we have implemented in our business have come from our Lovetech teams own initiative. The attitude is very much if you can find something that works for us and our customers we are here to support you with your efforts. The Lovetech teams are encouraged to run their department like their own business and the spirit of entrepreneurship from within the company is 100% fostered in this area.

The Harvey Norman Marketing and PR team creates Through The Line marketing campaigns across the island of Ireland. We’re incredibly proud that we buy our own media, produce all our TV and radio adverts, and design all our press and print material in-house.

As an advertising coordinator you will be working in fast paced advertising role within a growing, dynamic team. Every day is different and we mean that! One day you could be writing the script for a new hit radio ad and the next you could be putting the final touches to our new TV campaign.

Furthermore, the role involves the planning and execution of advertising campaigns and working closely with the wider advertising team and store managers to do so. You will also create online and offline advertising campaigns that drive footfall to our stores, with a focus on in-store marketing collateral execution and out of home campaigns.

If this role ticks all the boxes and you want to work for a marketing leader in Ireland, contact us today. Discover a snippet of what we do on @harveynormanie social media accounts.

Working in Visual Merchandising, no day is ever the same. The day normally starts with a floor walk and planning moves to create a look that replicates our current catalogue or installing a look for an event that is happening in the store.

This job is ideal for people who enjoy interior design and are interested in working in the field of visual display. The best thing about working in this role is the freedom and encouragement given to be creative and you have the unique opportunity to be a part of a brilliant, collaborative, artistic team. Another exciting part of this role is the photo shoots and seeing the looks created by the team come to life. The excitement in the team the day the catalogue is published is fantastic.

Here at Harvey Norman, we describe ourselves as being “customer obsessed” and our Customer Contact Centre is key to ensuring that our customers are consistently wowed by our exceptional service. Solving problems and transforming our customers experiences is all part of a day’s work. From answering a phone call, to helping a customer with their online purchase over LiveChat, we love to talk! Communication is at the heart of our business, as we know how important it is to listen to our customers.

A regular day in the Contact Centre involves dealing with a high volume of queries ranging from store opening hours to product issues. Every day is different as no two customers are the same which means that flexibility and agility are essential.

In a fast paced environment, our collaborative approach adopted by our team of Customer Service Agents, Administrators along with the Team Leaders ensure that our customers come first and get a consistently high quality of service. Perhaps unlike other Contact Centres, it’s important to us that our teams are empowered and have a sense of autonomy. From an entry level role right up the National Customer Service Manager, we’re decision makers here and we always think about what’s best for our customer.

Overall, what ties us together is our culture. Every day you step into the office, it’s like you’re coming into your second family; a feeling of home. Having the opportunity to develop your skills by working in a challenging yet fun environment with a team of engaged, passionate and driven people is the epitome of Harvey Norman.

The role of a Product and Marketing Manager for Harvey Norman is unique. The main duties include creating a short term and long term strategy for the relevant category, determining the correct range and pricing strategy for both online and instore, inventory management, training, merchandising, marketing and much more. One of the most exciting parts of the role is travelling to international trade shows to see and test new products before they have been launched onto the market. This is critical so that we always have the “next big thing” in our stores and online.

Product and Marketing Managers are required to be action orientated and ultra-organised, attention must be paid to every detail. Dealing directly with our supplier teams and a variation of departments across the business means that excellent people and communication skills are essential.

Negotiation is also a key element of the role and in conjunction with inventory management this allows us to have the right stock, in the right place, at the right time, for the right price. To achieve this goal it is important to have a good understanding of each suppliers strategy and goals so that we can work in partnership and achieve mutually beneficial results.

Another key element of the role is the creation and implementation of a marketing plan to further the strategic goals of the category. We do all our marketing in house so it’s a great opportunity to demonstrate creativity and drive engagement with customers across all media types including traditional e.g Newspaper, TV, Radio and Digital.

The role of Product & Marketing Manager is critical to the operation of the business. A great Product and Marketing Manager delivers short term results but also scans the market for new opportunities to allow us to achieve our mission of delivering outstanding customer service to our customers.

Harvey Norman Ireland is very much an Omni-channel business and the E-Commerce team play a key role in driving the sales within the business. Working closely with all four of our retail divisions and our marketing team the E-Commerce team help to execute each departments online presence and business strategy as well as working on projects with our colleagues in Australia.

The main function of the website is to provide a secure, reliable, accessible and user friendly platform for our customers who buy on line and also to provide information to our customers who like to research on line before coming into our stores. There are a number of different functions within the team including merchandising, design and copywriting and each role is pivotal. Professional and personal skills are developed every day in a an encouraging and supportive environment, ideas are nurtured, and wins are celebrated.

Working within the IT department requires day to day management and support of the current IT application infrastructure necessary to support our store, warehouse and back office teams. The team also manage changes to the technology environment to ensure the delivery of the optimum technology solutions to the Harvey Norman user base whilst also working with the internal business units both in Ireland and Australia to bring forward development initiatives required to enhance the technology offering and improve workflows and ultimately the customer experience.

Harvey Norman has a broad range of technologies employed in the environment and there is always new developments and opportunities to explore other technologies. As Harvey Norman has such a large range of technologies employed there are always opportunities to learn and develop new skills, this is not just limited to technology skills but also skills in the project management and change management areas.